Privacy Notice
We (also referred to as "We" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://lobovalorento.com website (the Lobo Valorento).
The following principles will be upheld:
We want you to make informed choices about how your Personal Data is used and processed. We use various methods and procedures to provide clear and relevant information. If we believe you need specific details, we will share them with you at the appropriate time. We are also glad to answer any questions you may have about our data practices, account controls, or any applicable service limitations.
1. O escopo?
This policy explains the types of Personal Data that Lobo Valorento collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, through a combination of additional information we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for the general public and are not designed for individuals under 18 years of age. We do not knowingly solicit, collect, or allow the use of our services by anyone under 18. If we discover that we have collected information from a child, we will delete it as soon as possible.
2. What Personal Data Do We Hold About You?
We collect Personal Data when you access our service or customer support channels, or visit our website. In some cases, we may ask you to provide this information directly. In others, we collect Personal Data by analyzing how you use our Services or support channels, or when third-party partners share your information with us.
3. You are not required to disclose personal information to the company, and there are no consequences for withholding it.
Providing personal data is not mandatory. However, choosing not to provide certain personal data may, in some cases, limit our ability to deliver our services or prevent you from accessing the website.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
Isso inclui informações sobre seus registros de atividade on-line e dados de tráfego (incluindo seu endereço IP, data de acesso e horário de acesso), o idioma que você usa, registros de falhas do software, tipo de navegador e informações sobre o dispositivo que você usa para acessar o serviço. As informações que coletamos não são consideradas dados pessoais e não podem ser usadas para identificá-lo.
Dados Pessoais que Recebemos de Você: qualquer dado pessoal que você opte por fornecer a Nós ao se conectar, através de Nós, a uma plataforma de trading de terceiros.
Informações pessoais que você fornece diretamente a plataformas de terceiros para facilitar o trading: essas informações incluem seu nome completo, endereço, número de telefone e endereço de e-mail.
5. Transparency and Reasons for Processing Your Personal Data
Seus Dados Pessoais são tratados pela Empresa para as finalidades descritas nesta seção, seguindo práticas transparentes de tratamento e segurança de dados.
A Empresa só utiliza Dados Pessoais relacionados a você quando existe uma razão clara e adequada para isso. A seguir, explicamos em que situações a Empresa pode tratar seus Dados Pessoais:
- You provided consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we may transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or defend legal claims.
- Processing follows clear service standards.
Contact us by email for more details about how we process your information and the measures used to protect it.
Below is a summary of the reasons why we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Escopo, Transparência
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will only do this when you specifically request it.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need Personal Data to address any inquiries you have about the Services.
O tratamento é necessário para efeitos dos interesses legítimos prosseguidos pela Empresa ou por terceiros.
3. Os Dados Pessoais são tratados apenas quando necessário para a gestão da conta, a segurança da plataforma e requisitos de serviço claramente definidos.
We process this data to provide secure and reliable account services.
4. To improve Our Services. We may use Personal Data to enhance Our Services, including, among other things, crash and malfunction reports collected in connection with the Services.
O tratamento é necessário para efeitos dos interesses legítimos da Empresa ou de terceiros.
5. To prevent fraud and misuse of our services
O tratamento é necessário para efeitos dos interesses legítimos prosseguidos pela Empresa ou por terceiros.
6. Carry out and manage activities that support the operation of Our Services. This may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
O tratamento é necessário para efeitos dos interesses legítimos da Empresa ou de terceiros.
7. We conduct analyses, including statistical analyses. To support decisions across various matters, we use several analytical techniques, including statistical methods.
O tratamento é necessário para efeitos dos interesses legítimos da Empresa ou de terceiros.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes for pursuing and defending legal claims.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, conditions, terms, and policies.
O tratamento é necessário para efeitos dos interesses legítimos da Empresa ou de terceiros.
6. Transferência de Dados Pessoais a Terceiros
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these circumstances, we will provide those platforms with the Personal Data you have made available to us. Their use of your Personal Data is subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may provide the Company with resources that help enhance and improve the products and services offered to customers.
Where necessary to safeguard the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data-handling procedures.
We may also share Personal Data about you with potential investors, buyers, or creditors of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or forming part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies e serviços de terceiros
We may use third-party services, such as companies that provide advertising or analytics on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close the browser. They help the website recognize you as a returning user and make your visit and use of the website easier.
Categorias de Cookies:
We may use it for the purpose for which it is intended:
1. Cookies are essential for the website to function
These cookies are required to access the requested features and navigate our website. They are used to provide the information, products, and services you have requested.
They are also necessary for your device to download and transmit data. This allows you to browse the site, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and the date of your most recent login, to confirm that you are logged in to the website. Session Cookies are deleted when you close your browser.
2. Cookies Funcionais
Cookies allow us to recognize you on each visit to our site and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your most recent login, to confirm that you are logged in to the website. Session cookies are deleted when you close your browser.
3. Cookies de desempenho
We use cookies to collect statistical data on site performance and help us improve it. They also allow us to analyze how our website is used.
Cookies store anonymous data that cannot be linked to an identified or identifiable individual. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been removed
To block or remove cookies, you will need to change your browser settings. Below are links to help with this process in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that if this occurs, some or all functions and features of the Website may not work as expected.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retention of Your Personal Data
The Company retains Personal Data for as long as necessary to fulfill the purposes described in this Policy, or longer where required to support account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm it remains necessary.
9. Transfers of Personal Information to a Third Country or International Organization
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organisation or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and to help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that maintains adequate safeguards for Personal Data, supported by transparent security practices, clear data handling standards, and appropriate controls designed to protect information throughout the transfer process.
- The transfer takes place under a clear agreement between the competent entities or public authorities, with transparent terms, defined controls, and set service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible handling of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect personal data when processed across different countries.
The Company can provide details on the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, please email info@lobovalorento.com
10. Segurança dos Dados Pessoais
We implement appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee that your Personal Data will remain secure or error-free at all times. We are not liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data related to you with third parties, such as service providers or public authorities. In these cases, we have no control over the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Hyperlinks to Third-Party Websites
Nosso site pode conter links para sites e aplicativos de terceiros. Esses sites e aplicativos operam de forma independente e não são controlados pela Empresa. Não somos responsáveis pela forma como coletam ou processam Dados Pessoais, e esta Política não se aplica a nenhuma atividade realizada por meio deles.
Antes de acessar ou usar qualquer site ou aplicativo de terceiros, recomendamos que revise sua política de privacidade e suas práticas. Sugerimos também que considere isso cuidadosamente antes de fornecer quaisquer Dados Pessoais.
12. Alterações nesta Política
Before visiting third-party websites or applications, we recommend reviewing their privacy policies before accessing or using their services. We also suggest careful consideration before providing them with any Personal Data.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether we hold Personal Data relating to you, to correct any inaccuracies, and to erase Personal Data we no longer need to retain. You may also ask us to restrict certain types of processing of your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to information you provide us and to other Personal Data relating to you. You may exercise these rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. Where it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently under processing and may charge a reasonable fee for additional copies. Information will be provided electronically where you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. Where a request could adversely affect the rights or freedoms of another person, the Company may decline the request or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask that incomplete Personal Data relating to you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure in the following cases: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing applies; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or by third parties; (e) the Personal Data has been processed unlawfully; or (f) erasure of the Personal Data is required to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict processing while the information is verified.
Where you request restriction of processing, the Personal Data may generally only be stored, unless you provide consent, or unless storage is necessary to establish, exercise, or defend legal claims, to protect the rights of another person, or to safeguard an important public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you provided to the Company in a structured, commonly used, machine-readable format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of third parties.
Right to object
You may object, at any time, on grounds relating to your particular situation, to the use of Personal Data relating to you where processing is based on legitimate interests pursued by the Company or by third parties. This includes profiling based on those interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
With regard to direct marketing, you may object, at any time, to the processing of Personal Data relating to you, including related profiling.
Right to withdraw consent
You may withdraw your consent to our processing of Personal Data about you at any time. This will not affect the validity of processing carried out based on your consent before withdrawal.
You may submit a complaint directly to Us using the contact details provided below.
We aim to address privacy concerns clearly and fairly, explain how your Personal Data has been used, and provide an adequate response to questions raised about its processing.
In certain circumstances, European Union or Member State law may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will notify you of any extension and explain the reasons for it.
Unless otherwise stated in section 13, information requested under your rights in section 13 will be provided free of charge. Where a request is manifestly unfounded or excessive, particularly in the case of repeated requests, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also decline to act on the request.
Where the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person's identity.